Privacy Notice — Prime Antivirus
This Privacy Notice explains how Prime Antivirus and its affiliates (collectively referred to as "Prime Antivirus," "we," "us," or "our") collect, use, and share personal data through our websites, desktop software, mobile applications, and online services (collectively, "Services"). We respect your privacy and are committed to protecting your personal data.
1. Scope and Updates of this Notice
This Notice applies to personal data you provide or we automatically collect when you interact with our Services. We may update this Privacy Notice from time to time and will notify you of any material changes.
2. Information We Collect
Contact information such as name, email address, and phone number
Username and account credentials
Payment and billing information
IP address, device data, location information
Usage data such as cookies, session history, and traffic data
3. How We Use Your Information
To deliver and manage our Services
To manage your accounts and subscriptions
To detect and prevent security threats
To provide support and customer service
To improve and develop our products and services
To comply with legal obligations
4. How We Share Information
With service providers (e.g., hosting, payment processors, technical support)
With authorities when required by law
With third parties at your request or consent
With relevant parties in case of mergers, acquisitions, or asset transfers
5. Cookies and Tracking Technologies
Our website and apps may use cookies and similar technologies to enhance user experience. Please refer to our Cookie Policy for more details.
6. International Transfers
Your information may be transferred to and processed in countries outside your residence if our service providers or infrastructure are located abroad. Such transfers comply with applicable data protection laws.
7. Security of Your Information
We implement industry-standard technical and administrative measures to protect your data. However, please note that no system can be 100% secure.
8. Data Retention
Personal data is retained only as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by law. Once no longer needed, data is securely deleted.
9. Your Rights
Depending on your jurisdiction, you may have the following rights:
Access your personal data
Request correction or updates
Request deletion of your data
Object to certain processing activities
To exercise these rights, contact us at support@primeantivirus.com.
10. Children's Information
Prime Antivirus is not intended for children under the age of 16. We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.
11. Contact Us
If you have any questions or privacy concerns, you can contact us at:
Prime Antivirus
Email: support@primeantivirus.com
Website: www.primeantivirus.com
Prime Antivirus Return Policy
We offer a 7-day return policy on all eligible purchases made through our official website. If you are not completely satisfied with your subscription, you may request a full refund within 7 days of the purchase date.
To be eligible for a return:
Your request must be made within 7 calendar days of the original purchase.
The product or service must not have been extensively used or misused.
Refund requests must be submitted via email to support@primeantivirus.com with proof of purchase.
Refunds are processed using the original payment method. Please allow 5–10 business days for the refund to appear in your account.
This policy does not cover purchases made through third-party vendors or resellers. For such transactions, please contact the respective seller.
We reserve the right to refuse refunds in cases of abuse, fraud, or violations of our Terms of Service.
If you have any questions about our return policy, feel free to contact our support team.